Poltrona Frau Sales Assistant

Business Functions
RETAIL
Locations
IT - Italy/Milano
Responsibilities:
The Sales Assistant will support the Showroom Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience.
S/he reports directly to the Showroom Manager.

Main Activities:
The duties will include but are not limited to:
  • Meet and greet customers that come into the Showroom, providing outstanding level of hospitality
  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain strong relationships with existing customers, as well as prospect for new customers
  • Offer information and technical support to customers about the products
  • Maintain accurate inventory and store goods
  • Contribute to further expand the company database through client data registration and profiling
  • Support the Store Manager in organizing events and promotional activities to target
  • Prepares sales and customer relations reports by analyzing and categorizing sales information
  • Identify and investigate customer complaints and service suggestions
 
Experience and education:
  • Degree in Interior Design or Architecture, similar academic background will be evaluated
  • Excellent English, written and spoken
  • Previous experience in Sales or high-end furniture Industry will be appreciated
  • Proficient in MS Office

Technical and Soft skills:
  • Polite and customer oriented
  • Problem solving
  • Excellent communication and interpersonal skills
  • Ability to manage time and prioritize work

Work location: Milano 
 
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Business Functions
RETAIL
Locations
IT - Italy/Milano